MADISON, Wis.— Dane County’s Behavioral Health Resource Center released its inaugural five-year report.
The BHRC is a non-crisis, voluntary person and family centered service for mental and behavioral health care in the county and first opened its doors in October 2020. The BHRC has seen a 67% increase in the number of people served per year since 2021, highlighting its need and growing reach in the Dane County community.
“The Behavioral Health Resource Center (BHRC) report illustrates the need of critical services and how the county has grown and adapted to help the Dane County community navigate the mental and behavioral health care landscape with care, compassion, and understanding,” said Dane County Department of Human Services Director John Schlueter.
BHRC said people seeking services for themselves (56%) and people reaching out on behalf of someone they care about (25%) continue to make up the majority of contacts. Other contacts include professional staff seeking case consultation (19%). Over the last five years in service, the BHRC served over 11,000 individuals and made over 41,000 referrals to providers and community agencies. Referrals were made to over 500 providers, community partners, and/or behavioral health organizations.
7 in 10 individuals who contact the BHRC were seeking mental health services and resources, while 1 in 5 individuals were seeking substance use services and resources. 1 in 12 individuals were seeking non-behavioral health resources.
BHRC reported in a survey of 200 respondents, 90% reported they were “very” or “extremely satisfied” with the service they received and 89% would reach out again if they needed further assistance. Additionally, 4 out of 5 respondents said the resources and/or provider was a good fit for them
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