“Bringing together Voya’s leadership in employee benefits with our experience in mental health and well-being allows us to expand access to more personalised support and make it easier for people to get the help they need when they need it.”
TELUS Health operates through a hybrid model, pairing its online platform with professional consultancy to deliver different levels of assistance.
This model enables more flexible healthcare delivery that accommodates varying levels of employee need.
The business’s core features encompass financial planning, identity theft recovery and wellness coaching, as well as additional resources for family and professional life.
These integrated services recognise the interconnected nature of mental health, acknowledging that financial stress and personal challenges can significantly impact psychological wellbeing.
The standard package focuses on early intervention and flexible access, while the premium tier is available for specialised needs, such as intensive mental health programmes and crisis management.
This tiered approach allows organisations to match the level of intervention to the severity of employee needs.
“As mental and emotional wellbeing continue to play a critical role in employee engagement and productivity, it’s essential that we work with service providers who share our commitment to delivering meaningful, trusted support,” says Maleiha Russell VP Life and Disability at Voya Financial.