The Greenwich United Way in partnership with Fairfield University has released its 2025 Needs Assessment: https://greenwichunitedway.org/needs-assessment/purpose-mission-and-objectives/.
The survey, conducted every five years, has been conducted since 1981 with the goal of producing results that can be used to develop impactful solutions based on data to ensure quality outcomes. The 2025 Needs Assessment was conducted in conjunction with the Center for Social Impact at Fairfield University, yielding data and input from all areas of Greenwich.
The purpose of the community-wide assessment of human service needs and community assets is to support non-profits, philanthropy, government leaders, and the community at large in making data-informed actions for the public good.
In line with the 2020 survey results, mental health services, early childhood education, and affordable housing were once again identified as the most critical needs by stakeholders and residents.
“By collaborating on this Needs Assessment with Fairfield University, we are able to drill down into the results and focus on data specific to individual neighborhoods in Greenwich rather than being limited to working with overly general, town-wide metrics,” said David Rabin, CEO of Greenwich United Way in a release. “This functionality is especially important in a town like ours where, for example, the neighborhood with the highest average income level is bordered by the neighborhood with the lowest average income level in town.”
Greenwich has historically been identified as a very wealthy community. However, among its peer communities it continues to stand out for its relative racial and economic diversity. According to census data, 9% of all Greenwich residents live near or below the federal poverty line. Although that is in line with the national average, it is far above peer communities in Fairfield County. Additionally, the growth of this segment is steeper than state, county and peer towns.
“This 2025 Needs Assessment tells the story of a community that is rich in socioeconomic diversity, and the issues that go hand-in-hand with that diversity,” said Reinaldo Gonzales, Associate Director of the Center for Social Impact at Fairfield University. “Together, we can use this data and our collective expertise to sustain this diversity as one of our greatest assets.”
The 2025 Needs Assessment focused on Greenwich residents’ perceptions of five broadly defined areas of service needs:
Basic Human Needs: Equality, housing, nutrition, and financial needs
Community Resources: Planning and development, environment, service coordination, and immigration support
Crisis and Disaster Services: Disaster preparedness, violence, and crime
Families, Children and Seniors: Childcare, education, employment, and recreation
Physical and Mental Health: Counseling, healthcare, and substance misuse services
Five Fairfield University research committee members and six research students worked with faculty on the assessment, collecting, analyzing, and visualizing data for the executive report and dashboard.
Complete survey results can be accessed in the Assessment of Human Services &
State of Greenwich Statistical Report: https://greenwichunitedway.org/wp-content/uploads/2026/06/Greenwich-United-Way-CSI-Needs-Assesment-2025.pdf