GREEN BAY, Wis. (WBAY) – More teens and young adults are using chatbots for emotional support, according to the latest research published in JAMA Pediatrics.

The study found nearly one in five young people surveyed have used artificial intelligence to get advice or help when they’re struggling.

Concerns about AI mental health tools

It’s technology that’s becoming increasingly popular. Although AI chatbots can help with certain tasks, they also come with concern.

Nationwide Children’s Hospital says newer AI chatbots are more unpredictable and more engaging than past models.

Among the teens and young adults who sought advice from AI chatbots, nearly 43% did so at least monthly. About 92% believed the advice was somewhat or very helpful.

Experts say when artificial intelligence replaces real help and connection, it can be harmful.

What parents can do

Experts say it’s important for parents and caregivers to talk about mental health in the open and do what they call “co-prompting.”

That’s where you work on these AI interactions alongside your teen to help interpret and verify the information.

It’s a good idea to set boundaries with the technology. AI chatbots can sometimes be used by teens who might be embarrassed to turn to an actual person.

Right now, researchers say there’s no evidence the chatbots lead to positive outcomes in the long term or that they actually reduce symptoms of anxiety or depression.

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