TULSA, Okla. –
A new app is helping Oklahomans connect with mental health support when they need it most — right from their phones.
24/7 access to counselors
ApexCare allows users to connect with a counselor anytime, day or night, without needing to travel to a clinic. Organizers say the goal is to make help more immediate and accessible, cutting down on long drives and wait times.
“They can get help in the moment. Just push a button, someone will pop up from our crisis center,” said Carl Hoopes, GRAND’s chief operating officer. “It’s really just instant access.”
According to GRAND, most calls through the app are answered in 30 seconds or less.
Tracking mental health in one place
In addition to live counseling, the app includes several self-management tools. Users can track their mood over time, manage medications and access mental health resources.
Leaders say putting these tools in one place makes it easier for people to stay engaged in their care.
A focus on rural communities
The app is expected to have a significant impact in rural areas, where access to mental health services can be limited.
“A lot of our clients don’t have the means or the access to be able to get to one of our centers,” Hoopes said. “Now with this app, they can install it and have access wherever they are.”
Support for first responders
ApexCare isn’t just for patients. First responders can also use the app in the field to connect someone in crisis directly with a counselor.
This feature allows trained professionals to de-escalate situations in real time and, if necessary, dispatch additional help.
Growing use across the state
GRAND Mental Health says more than 9,000 people are already using ApexCare, with demand continuing to rise.
The app was developed over the course of a year and is available now on both Apple and Android devices.
How to access the app
ApexCare is free for GRAND clients, but users must first be connected with a GRAND counselor before using it.